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Navigating Courageous Conversations For Productive Outcomes

Amplify DEI

Brief Description

The Navigating Courageous Conversations For Productive Outcomes Training is an extensive, holistic development program specifically tailored for managers determined to harness the power of open and honest dialogue to build trust and foster a more inclusive team culture.

The program begins by laying a strong foundation in communication principles, with an emphasis on active listening and nonjudgmental communication. These skills are essential for creating a safe and respectful environment in which each individual feels free to express his or her opinions.

Next, participants are given the opportunity to deepen their skills by learning how to have difficult conversations. This includes training in empathy, assertiveness and conflict management, teaching participants how to avoid misunderstandings, manage disagreements effectively, and reach constructive solutions.

In addition, the program pays attention to the art of timely and effective feedback. Participants learn how to give and receive constructive criticism in a way that promotes growth and development rather than evoking defensiveness and resistance.

But what really sets this program apart is its emphasis on real-world application. Through role-plays, group discussions, and other interactive exercises, employees and managers have the opportunity to practice the skills learned in a safe and supportive environment.

The end result is a work environment where courageous conversations are encouraged, diversity of thought is valued, and all team members feel respected and appreciated. This leads not only to a more inclusive culture but also to increased productivity and effectiveness as a result of improved collaboration and understanding.

Navigating Courageous Conversations For Productive Outcomes Vivian Acquah

Learning objectives

  1. Understand the importance of courageous conversations in fostering trust and inclusivity within the workplace.
  2. Develop active listening skills to better understand and empathize with diverse perspectives and experiences.
  3. Enhance communication capabilities by engaging in non-judgmental dialogue and providing constructive, timely feedback.
  4. Explore effective conflict resolution methods that focus on collaboration and mutual understanding.
  5. Learn strategies for initiating and facilitating courageous conversations on complex topics, including diversity, equity, and inclusion.


This program is usually delivered in a keynote of 60-90 minutes, virtual or in-person, with time built in for audience peer-to-peer interaction and Q&A. It can range from a brief TED-style talk of 25 minutes to a 60-90 minute keynote to a half-day or full-day workshop with extensive interactive exercises.

Book Vivian to speak at your event.

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Vivian Acquah CDE®

Passionate and driven, Vivian Acquah CDE® is making an impact on the world of workplace wellness and DEI. As the Inclusive Workplace Wellness Advocate/ Certified Diversity Executive, Vivian is devoted to making the topics of workplace wellness and DEI more accessible for everyone. With a name that literally translates to ‘water,’ Vivian has become an extinguisher of fires related to DEI, providing clients such as Heineken, LinkedIn, Google, Indeed, Deloitte, TIBCO, Cargill, Swift, Acrolinx, KLM and Zalando with tangible strategies for embracing inclusive changes.