Inclusive Recruitment

Inclusive Recruitment

Inclusive Hiring & Selection

Give Every Talent a Fair Chance; From First Impression to Final Decision

Vivian Acquah wearing a head wrap with purple ombre braids in an updo

Many organisations want to become more diverse, but find that their hiring process quietly works against them. Bias shapes decisions faster than we realise and that costs organisations the talent they cannot afford to miss.

The Inclusive Hiring & Selection training, led by Vivian Acquah; inclusion strategist and CQ facilitator, helps your organisation build fairer, more objective recruitment and selection processes. Not as a one-off initiative, but as lasting, structural change.

The Problem

Hiring feels objective. It rarely is. Confirmation bias, stereotyping, and other unconscious biases influence who gets invited to interview, who makes a strong impression, and who ultimately gets the job. The result is that organisations keep selecting the same profiles, and miss out on candidates who could have made a real difference.

This training makes visible what usually goes unnoticed, and gives participants practical tools to hire and select more fairly.

Who Is This Training For?

This training is designed for anyone who plays a role in recruitment, selection, or team development. It is particularly well suited for:

  • HR professionals and recruiters who want to introduce more objective selection processes
  • Leaders and managers who take part in interviews or make hiring decisions
  • DEI champions and people managers who want to embed inclusion into everyday practice
  • Teams looking to reflect on their current composition and actively promote greater diversity
  • Organisations of any size that are serious about giving all candidates equal opportunities

You do not need to be an expert in diversity and inclusion. An open mind and a genuine commitment to fairer hiring are more than enough to get started.

What the Training Includes

The training combines awareness, reflection, and hands-on practice. Participants actively engage with the content; not just through theory, but through situations they recognise from their own working lives.

Exploring Bias in Recruitment
The training starts with a deep dive into the most common biases in hiring processes. Participants learn what confirmation bias and stereotyping are, how they develop, and how they influence selection decisions; often without anyone noticing. Building this awareness helps participants make more conscious and more equitable choices.

The Competency Game
Using an interactive competency game, teams identify the skills and qualities that are genuinely required for a role. This helps sharpen job requirements and makes selection criteria more objective, shifting the focus away from gut feeling and towards measurable standards. The result is a hiring process that actively promotes diversity rather than unintentionally limiting it.

Reflecting on Team Composition
Participants reflect on the current make-up of their team and explore how diversity affects collaboration, performance, and innovation. They learn how an inclusive workplace is not only fairer, but also delivers better outcomes for the whole organisation.

Option: Virtual Reality

Want to take the training even further? The programme offers the option to incorporate virtual reality. Participants step into someone else’s shoes and experience what it feels like to apply for a job from a different perspective. This makes the insights personal and tangible, creating a deeper, more lasting understanding of what inclusive hiring looks like in practice.

Why Inclusive Hiring Matters

Organisations that hire inclusively build stronger teams. They attract a broader, more diverse pool of candidates, make better hiring decisions, and create a culture where people feel valued, regardless of their background. That translates into greater innovation, stronger collaboration, and higher levels of engagement.

Inclusive hiring is not a nice-to-have. It is a strategic choice that contributes to sustainable growth.

Learning Outcomes

For Participants

By the end of the training, participants will be able to:

  • Name the most common biases in recruitment, including confirmation bias and stereotyping
  • Recognise how their own assumptions and prejudices influence their assessments and decisions
  • Set and apply objective selection criteria using the competency game
  • Structure interviews in a way that is fairer and more inclusive
  • Reflect on the composition of their team and articulate the value that diversity brings
  • Take concrete steps to make their recruitment process more equitable

For Leaders

Leaders who take part in or support this programme will be able to:

  • Make more informed and considered hiring decisions, less driven by instinct alone
  • Anchor inclusive hiring as a permanent part of their leadership practice
  • Recognise bias within their team and open up conversations about it
  • Actively champion diversity as a strategic priority, not an afterthought
  • Create an environment where all employees have equal opportunities to prove themselves

For the Organisation

Organisations that invest in this training can expect to:

  • Develop more objective recruitment and selection processes that are less susceptible to bias
  • Attract a wider and more diverse range of candidates and new hires
  • Build a stronger inclusive culture where everyone feels welcome and valued
  • See improvements in collaboration, innovation, and employee engagement across teams
  • Establish a sustainable, long-term approach to inclusive hiring that delivers real results
  • Reduce staff turnover as employees feel a stronger sense of belonging from day one

Hire Vivian Acquah CDE® to speak at your next event
or hire her for workshops!

Vivian is a great speaker who knows how to inspire an audience and convey a powerful message in a safe environment.

Vivian is available for virtual keynotes, events, summits, workshops, roundtable discussions, webinars and podcast interviews.

She knows how to inspire managers, inclusion professionals, HR professionals, L&D professionals and decision makers who want to do better when it comes to strengthening inclusion & employee sustainability.

Warning: it is important to share that Vivian Acquah CDE® may sometimes talk about food during a presentation or a lecture, a few times during this talk. Please have your (healthy) snacks ready. Vivian Acquah cannot be held responsible for any (unhealthy) cravings.

 

Inclusion Training/ Workshops

FAQ Inclusive Recruiting

Is this training suitable if we are just starting out with diversity and inclusion?

Yes. The training is accessible to everyone, regardless of prior knowledge. We start with the basics and build from there, so you do not need any experience in DEI to take part and benefit fully.

Can the training be tailored to our organisation?

Absolutely. The programme is shaped around your context, sector, and the specific challenges you face in your recruitment process. Vivian works with you to design something that fits your team and your goals.

Is virtual reality a required part of the training?

No. Virtual reality is an optional addition for organisations that want to deepen the experience. The training is complete and effective without it — VR simply adds an extra layer of immersion if you choose to include it.

How many participants can take part?

That is something we discuss together. The training works well for smaller teams but can also be adapted for larger groups. There is no one-size-fits-all — the format is built around your needs.

What makes this training different from a standard unconscious bias workshop?

This training goes beyond awareness. It combines practical tools — including the competency game and structured reflection — with real-world application, so participants leave with concrete skills they can use immediately in their hiring processes.

How long does the training take?

The duration depends on the format and modules you choose. Get in touch to discuss what works best for your organisation and the time you have available.

Inclusion Train the Trainer

Inclusion Train the Trainer

Inclusion Train the Trainer

Build the Confidence and Skills to Lead Inclusion From the Inside

Vivian Acquah wearing a head wrap with purple ombre braids in an updo

Introduction

Creating lasting change in your organisation starts with people who are equipped to lead it. This customisable inclusion training programme, led by Vivian Acquah, certified inclusion strategist & CQ facilitator, gives participants the knowledge, tools, and confidence to facilitate meaningful diversity, equity, and inclusion (DEI) conversations in their own workplaces.

Whether you are building an internal team of DEI champions, inclusion changemakers, boosting employee resource group members, developing your leadership pipeline, or simply looking to create a more inclusive culture, this programme meets you where you are and grows with you.

Who Is This Programme For?

This programme is designed for anyone who wants to take an active role in building inclusion within their organisation. It is particularly well suited for:

  • HR professionals and people managers who want to embed inclusion into everyday practice
  • DEI champions and employee resource group leads who facilitate conversations and learning sessions
  • Team leaders and senior managers who want to model inclusive behaviour and lead with cultural intelligence
  • Learning and development professionals looking to expand their facilitation toolkit
  • Organisations of any size that want to grow internal DEI capability rather than rely solely on external support

You do not need to be an expert to join this programme. You just need the willingness to learn and the commitment to make a difference.

What the Programme Includes

The programme is fully customisable to fit your organisation’s context, goals, and team. Depending on your needs, it can include any combination of the following:

Inclusive Facilitation Training
Participants learn how to host courageous conversations with care and confidence. This covers how to manage group dynamics, create psychological safety in a room, handle challenging topics, and keep discussions productive and respectful. Facilitation is a skill — and this programme builds it step by step.

Inclusion Training Sessions
Each session gives participants a deep understanding of a specific inclusion topic, along with practical strategies and tools they can use to deliver their own training effectively. Sessions are grounded in real-world application, not just theory.

Fireside Chats
Structured, informal conversations that bring people together to explore inclusion topics openly. These sessions create space for honest dialogue and help build trust across teams and levels.

Facilitated Sessions Using the Amplify DEI Cards
The Amplify DEI cards are a powerful tool for sparking conversation and deepening understanding. The participants will facilitate sessions using these cards to help teams engage with inclusion themes in an accessible, human way.

Inclusion Topics

The programme covers a range of inclusion topics. Sessions can focus on one area in depth or combine several themes depending on your learning goals. Topics include:

  • Inclusive Leadership — how leaders can create environments where everyone feels valued and heard
  • Mitigating Unconscious Bias — understanding how bias shows up and practical steps to reduce its impact
  • Deactivating Microaggressions — recognising subtle harmful behaviours and learning how to respond and prevent them
  • Intersectionality — understanding how overlapping identities shape people’s experiences at work
  • Inclusive Hiring — building fairer recruitment processes that attract and retain diverse talent
  • Neurodiversity — creating workplaces that work for people who think and process differently
  • Psychological Safety — building trust so people feel safe to speak up, take risks, and be themselves
  • Inclusive Language — choosing words that include rather than exclude, and understanding why language matters
  • Cultural Intelligence (CQ) — developing the awareness and skills to work effectively across different cultures

Each topic is explored with honesty, nuance, and practical application at its core.

Learning Outcomes

For Participants

By the end of the programme, participants will be able to:

  • Facilitate inclusion conversations with confidence and cultural sensitivity
  • Manage diverse group dynamics and navigate challenging moments in a session
  • Apply practical facilitation techniques to a range of DEI topics
  • Use tools like the Amplify DEI cards to engage their teams meaningfully
  • Deliver inclusion training that is both evidence-informed and human-centred
  • Continue growing as inclusion advocates and facilitators beyond the programme

For Leaders

Leaders who take part in or support this programme will be able to:

  • Model inclusive behaviour and set the tone for their teams
  • Have more informed and courageous conversations about equity and belonging
  • Recognise and address bias, microaggressions, and exclusionary practices in their environment
  • Support their teams with greater cultural intelligence and emotional awareness
  • Translate DEI principles into everyday leadership decisions and team interactions
  • Champion inclusion as a business priority, not just a values statement

For the Organisation

Organisations that invest in this programme can expect to:

  • Build a growing community of skilled, confident internal DEI facilitators
  • Reduce dependency on external DEI support over time
  • Create a more consistent, shared language and understanding of inclusion across teams
  • Strengthen psychological safety, belonging, and engagement across the workforce
  • Improve inclusive hiring and retention practices at a structural level
  • Develop a measurable, long-term approach to DEI that is owned from within

Let’s Build Something Meaningful Together

Every organisation’s inclusion journey is different. This programme is designed to flex around yours. Whether you want to start with a single session or build a full internal facilitator programme, Vivian works with you to design something that fits your people, your culture, and your goals.

Get in touch to explore how the programme can be tailored for your organisation.

Hire Vivian Acquah CDE® to speak at your next event
or hire her for workshops!

Vivian is a great speaker who knows how to inspire an audience and convey a powerful message in a safe environment.

Vivian is available for virtual keynotes, events, summits, workshops, roundtable discussions, webinars and podcast interviews.

She knows how to inspire managers, inclusion professionals, HR professionals, L&D professionals and decision makers who want to do better when it comes to strengthening inclusion & employee sustainability.

Warning: it is important to share that Vivian Acquah CDE® may sometimes talk about food during a presentation or a lecture, a few times during this talk. Please have your (healthy) snacks ready. Vivian Acquah cannot be held responsible for any (unhealthy) cravings.

 

Inclusion Training/ Workshops

FAQ Inclusion Train the Trainer

Who is this inclusion training programme for?

This programme is for anyone wanting to promote inclusion within their organisation. It’s particularly beneficial for HR professionals, managers, team leaders, and members of employee resource groups. You don’t need any prior expertise in DEI, just a desire to learn and make a positive impact.

Elevate your team’s inclusion skills with the Inclusion Train the Trainer session provided by Vivian Acquah!

What is the main goal of the programme?

The primary goal is to give you the confidence and skills to lead conversations and training about diversity, equity, and inclusion (DEI) within your own workplace. It aims to build an internal team of inclusion champions, reducing the need to rely solely on external experts.

Elevate your team’s inclusion skills with the Inclusion Train the Trainer session provided by Vivian Acquah!

What topics are covered in the training?

The programme covers a wide range of essential DEI topics, including inclusive leadership, unconscious bias, neurodiversity, psychological safety, and inclusive hiring practices. The content can be tailored to focus on the specific areas your organisation wants to develop.

Elevate your team’s inclusion skills with the Inclusion Train the Trainer session provided by Vivian Acquah!

Do I need to be an expert in DEI to join?

Not at all. This programme is designed to meet you where you are, whether you are just starting your inclusion journey or looking to build on existing knowledge. The only requirement is a commitment to learning and a passion for creating a more inclusive workplace.

Elevate your team’s inclusion skills with the Inclusion Train the Trainer session provided by Vivian Acquah!

How is the programme customised?

The training is fully flexible. It can be tailored to your organisation’s specific goals, culture, and the experience level of your team. You can choose from various formats, such as facilitation training, specific inclusion sessions, or informal fireside chats, to create a programme that fits your needs.

Elevate your team’s inclusion skills with the Inclusion Train the Trainer session provided by Vivian Acquah!

What are the Amplify DEI cards mentioned in the text?

The Amplify DEI cards are a specialised tool used during the training to encourage open and engaging conversations about inclusion. They help make complex topics more accessible and allow teams to explore different themes in a structured, human-centred way.

Elevate your inclusion skills with the Inclusion Train the Trainer session provided by Vivian Acquah!

What will I be able to do after completing the programme?

You will be equipped to facilitate meaningful conversations about inclusion with confidence. You’ll learn how to manage group dynamics, create a safe space for discussion, and use practical tools to train your colleagues. This will enable you to become a key advocate for DEI within your organisation.

Elevate your inclusion skills with the Inclusion Train the Trainer session provided by Vivian Acquah!

How does this training benefit the whole organisation?

By training your own staff, your organisation builds a sustainable, internal capability for driving DEI initiatives. This creates a consistent approach to inclusion, improves psychological safety and employee engagement, and fosters a culture where everyone feels they belong, ultimately strengthening the entire business from within.

Elevate your inclusion skills with the Inclusion Train the Trainer session provided by Vivian Acquah!

Strategy Workshop: Align Your Team and Define What Truly Matters

Strategy Workshop: Align Your Team and Define What Truly Matters

Strategy Workshop: Align Your Team and Define What Truly Matters

Vivian Acquah wearing a head wrap with purple ombre braids in an updo

In today’s fast-paced market, clarity is your greatest asset. Our tailored strategy workshops are designed to align your team, define clear priorities, and create an actionable roadmap for success. We facilitate impactful sessions for organisations across the globe, focusing on Europe and United States, helping you achieve focus and drive meaningful results.

When Should You Run a Strategy Workshop?

A facilitated strategy session is a powerful tool to ensure your team is moving in the same direction with purpose. Consider a workshop at these critical moments:

  • Annual Planning: Review the past year’s performance and set a clear, unified vision for the year ahead.
  • Quarterly Reviews: Reassess your strategic plan, adjust tactics, and ensure your short-term goals align with your long-term vision.
  • Strategic Inflection Points: Navigate major changes with confidence, whether you’re launching a new product, entering a new market, or responding to significant market shifts.
  • “Getting Unstuck”: Break through stagnation when team performance is lagging or decision-making has stalled. A focused session can rapidly solve problems and restore momentum.
  • Team Alignment: Bridge the gaps between departments and eliminate silos. Unify diverse teams under a single, compelling vision.
  • Post-Analysis/Data Review: Translate significant customer, competitor, or financial data into a coherent and decisive strategic shift.
  • Setting Core Purpose: Define or refine your company’s fundamental mission, vision, and core values to guide every decision.

Strategy Workshop: Our Structured Approach to Ensuring Results

We use a proven, structured process to transform discussions into decisions. Our workshops use practical templates and time-boxed activities to guarantee progress. A typical three-hour session guides your team through four key strategic areas:

  • North Star: Create an aspirational long-term vision. What does success look like for your organisation in five years?
  • 2-Year Goals: Define what success looks like in the medium term and, crucially, how you will measure it.
  • 3-Month Priorities: Identify the immediate focus areas for your teams to make the biggest impact towards your goals.
  • How to Win: Determine how to create or extend your unique and defendable advantages in the market.

Each strategic area follows a simple, effective three-step process: Create Options, Discuss, and Prioritise. This ensures all voices are heard and the most promising ideas are brought to the forefront. The workshop concludes with teams presenting their results, fostering shared ownership and immediate alignment.

 

Meet Your Interactive Strategy Workshop Facilitator: Vivian Acquah

Your workshop will be led by Vivian Acquah, a dedicated Inclusion Strategist, Workshop Facilitator and Certified Cultural Intelligence (CQ) Facilitator.

With a passion for amplifying effective collaboration, Vivian brings a vibrant, multi-faceted approach to facilitation that goes beyond standard training. She blends the strategic depth of inclusion work with the engaging power of design thinking to help participants with moving the needle. .

  • Inclusive Excellence: As a seasoned strategist, Vivian has guided numerous organisations in dismantling barriers and building bridges. She specialises in Cultural Intelligence (CQ), helping teams navigate cross-cultural complexities with empathy and effectiveness.
  • Creative Methodology: Leveraging her background as a creative storyteller, Vivian transforms dry corporate sessions into compelling narratives. She uses storytelling techniques to make complex concepts accessible, relatable, and memorable.
  • Action-Oriented Impact: Vivian is known for moving beyond awareness to action. Her sessions are designed to leave participants with practical tools and a “walking the talk” mindset, ensuring that inclusion becomes a daily practice rather than a theoretical concept.

Vivian’s dynamic facilitation style ensures that your team not only understands the theory for effective collaboration but feels empowered and inspired to drive meaningful change from within.

Ready to Plan Your Strategy Workshop?

Let’s work together to create clarity, focus, and impact for your organisation. We will get back to you within 2 business days with all the details.

Contact us today to discuss your challenge and design your next strategy workshop.

Hire Vivian Acquah CDE® to speak at your next event
or hire her for workshops!

Vivian is a great speaker who knows how to inspire an audience and convey a powerful message in a safe environment.

Vivian is available for virtual keynotes, events, summits, workshops, roundtable discussions, webinars and podcast interviews.

She knows how to inspire managers, inclusion professionals, HR professionals, L&D professionals and decision makers who want to do better when it comes to strengthening inclusion & employee sustainability.

Warning: it is important to share that Vivian Acquah CDE® may sometimes talk about food during a presentation or a lecture, a few times during this talk. Please have your (healthy) snacks ready. Vivian Acquah cannot be held responsible for any (unhealthy) cravings.

 

Inclusion Training/ Workshops

FAQ Design Thinking

What is Design Thinking, and why should our team care about it?

Design Thinking is an interactive, hands-on approach that helps teams tackle genuine business challenges creatively. Rather than relying on guesswork, it provides a structured methodology to understand real problems and develop innovative solutions.

Design Thinking equips your team with both the mindset and practical tools needed for innovation. The main benefit is that it transforms how your team approaches problems; moving from assumptions to customer-centred, evidence-based solutions. When implemented properly, Design Thinking delivers immediate business impact and creates a culture where fresh perspectives thrive.

Elevate your team’s performance with Design Thinking session provided by Vivian Acquah!

 

How does Design Thinking improve team collaboration?

Design Thinking creates structured opportunities for teams to work together meaningfully. It brings diverse departments and skill sets together, breaking down organisational silos. The process builds shared vocabulary and common understanding through collaborative activities like empathy mapping and brainstorming. Importantly,

Design Thinking creates psychological safety; team members feel comfortable sharing unconventional ideas without fear of judgment because the methodology explicitly encourages wild ideas during ideation. This collaborative culture leads to better solutions and increased employee engagement.

Elevate your team’s performance with Design Thinking session provided by Vivian Acquah!

 

What is psychological safety, and why does it matter in Design Thinking?

Psychological safety means team members feel secure sharing ideas, asking questions, and taking interpersonal risks without fear of embarrassment or punishment. It’s essential for design thinking because innovation requires people to suggest unconventional, even “silly” ideas.

When psychological safety is absent, team members stay silent and creativity dies. Leaders create psychological safety by modeling vulnerability, treating failure as learning, and ensuring all voices are heard equally.

Teams with high psychological safety perform better, innovate faster, and experience lower conflict.

Elevate your team’s performance with Design Thinking session provided by Vivian Acquah!

 

What's the difference between Design Thinking and traditional problem-solving?

Traditional problem-solving often jumps straight to solutions based on assumptions, whereas design thinking begins with deep user research. Design Thinking encourages diverse perspectives and creative brainstorming without judgment, which fosters better collaboration. The iterative testing approach reduces costly mistakes later.

Traditional methods are typically linear and solution-focused; Design Thinking is non-linear and human-centered, emphasising understanding user needs before developing solutions. This fundamental shift means you’re solving the right problem, not just a perceived one.

Elevate your team’s performance with a Design Thinking session provided by Vivian Acquah!

 

How does Vivian's facilitation style support our team?

Vivian’s dynamic facilitation ensures your team understands the design thinking theory while feeling genuinely empowered and inspired. She doesn’t simply teach the methodology; she guides teams to drive meaningful change from within. Her approach combines expert knowledge with an empowering style that builds confidence in your team’s ability to innovate.

This is particularly valuable for teams new to design thinking, as it creates psychological safety for creative thinking. Your team will leave not only understanding the process but also inspired to apply design thinking independently to future challenges.

Elevate your team’s performance with a Design Thinking session provided by Vivian Acquah!

 

What outcomes can we expect from a Concept Sprint?

A Concept Sprint produces tangible, validated results; not just ideas. You’ll exit with a concrete business asset, typically a prototype or minimum viable product (MVP), backed by customer insights and evidence of feasibility.

The process ensures your concept is customer-focused and commercially viable before moving forward. You’ll have validated whether your solution actually addresses customer needs and whether it’s viable for your business.

This validated concept is then ready for user testing or the next stage of implementation, significantly reducing risk and wasted resources.

Elevate your team’s performance with a Design Thinking session provided by Vivian Acquah!

 

How does a Design Thinking Sprint spark team alignment?

Design Thinking Sprints create alignment by bringing your entire team together around a shared challenge. The interactive format encourages diverse perspectives and collaborative problem-solving, ensuring everyone understands the challenge from multiple angles.

Through structured activities and guided facilitation, team members develop a common language and shared understanding. This burst of fresh perspectives renews momentum for innovation projects and breaks down departmental silos. The result is a unified team with renewed energy, aligned goals, and commitment to solving real business challenges together.

Elevate your team’s performance with a Design Thinking session provided by Vivian Acquah!

 

What's the difference between Design Thinking and traditional problem-solving?

Traditional problem-solving often jumps straight to solutions based on assumptions, whereas Design Thinking begins with deep user research.

Design Thinking encourages diverse perspectives and creative brainstorming without judgment, which fosters better collaboration. The iterative testing approach reduces costly mistakes later.

Traditional methods are typically linear and solution-focused; Design Thinking is non-linear and human-centred, emphasising understanding user needs before developing solutions. This fundamental shift means you’re solving the right problem, not just a perceived one.

Elevate your team’s performance with a Design Thinking session provided by Vivian Acquah!

 

Experience Design Thinking

Experience Design Thinking

Experience Design Thinking: Solve Real Challenges, Achieve Real Results

 

Vivian Acquah wearing a head wrap with purple ombre braids in an updo

Transform your team’s approach to innovation. Our Design Thinking workshops provide interactive, hands-on formats that equip your teams with the mindset and tools to tackle genuine business challenges. Learn the methodology, apply the principles, and create tangible outcomes with expert facilitation available across Europe.

We offer a range of in-company training and facilitated workshops designed to meet your specific goals. Whether you need a deep dive into the full process or a short, inspirational sprint, our formats deliver practical skills and immediate business impact.

Our Design Thinking Workshop Formats

Design Thinking Sprints (0.5–1 Day)

These short, focused sessions are designed to spark creativity, introduce fresh perspectives, and cultivate a customer-centric culture within your team.

  • Ideal for: Inspiring new ideas and creating team alignment.
  • Flexible Delivery: Available on-site at your company or delivered online.
  • Enhanced Impact: Often combined with a keynote on Design Thinking to set the stage.

Outcome: A shared understanding of challenges, a burst of fresh perspectives, and renewed momentum for your innovation projects.

Concept Sprints (3–4 Days)

An intensive, end-to-end format for teams ready to move beyond ideas and create validated, tangible results.

  • Comprehensive: We guide you from initial challenge framing all the way to concept validation.
  • Customer-Focused: A strong emphasis on understanding customer needs and ensuring business viability.
  • Action-Oriented: The goal is to produce a concrete asset for your business.

Outcome: A validated concept supported by a tangible prototype or MVP, ready for user testing or the next stage of implementation.

 

Meet Your Dynamic Workshop Facilitator: Vivian Acquah

Your workshop will be led by Vivian Acquah, a dedicated Inclusion Strategist, Workshop Facilitator and Certified Cultural Intelligence (CQ) Facilitator.

With a passion for amplifying effective collaboration, Vivian brings a vibrant, multi-faceted approach to facilitation that goes beyond standard training. She blends the strategic depth of inclusion work with the engaging power of design thinking to help participants with moving the needle. .

  • Inclusive Excellence: As a seasoned strategist, Vivian has guided numerous organisations in dismantling barriers and building bridges. She specialises in Cultural Intelligence (CQ), helping teams navigate cross-cultural complexities with empathy and effectiveness.
  • Creative Methodology: Leveraging her background as a creative storyteller, Vivian transforms dry corporate sessions into compelling narratives. She uses storytelling techniques to make complex concepts accessible, relatable, and memorable.
  • Action-Oriented Impact: Vivian is known for moving beyond awareness to action. Her sessions are designed to leave participants with practical tools and a “walking the talk” mindset, ensuring that inclusion becomes a daily practice rather than a theoretical concept.

Vivian’s dynamic facilitation style ensures that your team not only understands the theory for effective collaboration but feels empowered and inspired to drive meaningful change from within.

Ready to Build Your Team’s Innovation Muscle?

Let’s discuss your unique challenges and find the perfect workshop format for your organisation. We deliver practical, focused, and outcome-driven sessions in-company, online, or in a hybrid format across Europe, United States, in Dutch or in English.

Get in touch today to find the right solution for your team.

Hire Vivian Acquah CDE® to speak at your next event
or hire her for workshops!

Vivian is a great speaker who knows how to inspire an audience and convey a powerful message in a safe environment.

Vivian is available for virtual keynotes, events, summits, workshops, roundtable discussions, webinars and podcast interviews.

She knows how to inspire managers, inclusion professionals, HR professionals, L&D professionals and decision makers who want to do better when it comes to strengthening inclusion & employee sustainability.

Warning: it is important to share that Vivian Acquah CDE® may sometimes talk about food during a presentation or a lecture, a few times during this talk. Please have your (healthy) snacks ready. Vivian Acquah cannot be held responsible for any (unhealthy) cravings.

 

Inclusion Training/ Workshops

FAQ Design Thinking

What is Design Thinking, and why should our team care about it?

Design Thinking is an interactive, hands-on approach that helps teams tackle genuine business challenges creatively. Rather than relying on guesswork, it provides a structured methodology to understand real problems and develop innovative solutions.

Design Thinking equips your team with both the mindset and practical tools needed for innovation. The main benefit is that it transforms how your team approaches problems; moving from assumptions to customer-centred, evidence-based solutions. When implemented properly, Design Thinking delivers immediate business impact and creates a culture where fresh perspectives thrive.

Elevate your team’s performance with Design Thinking session provided by Vivian Acquah!

 

How does Design Thinking improve team collaboration?

Design Thinking creates structured opportunities for teams to work together meaningfully. It brings diverse departments and skill sets together, breaking down organisational silos. The process builds shared vocabulary and common understanding through collaborative activities like empathy mapping and brainstorming. Importantly,

Design Thinking creates psychological safety; team members feel comfortable sharing unconventional ideas without fear of judgment because the methodology explicitly encourages wild ideas during ideation. This collaborative culture leads to better solutions and increased employee engagement.

Elevate your team’s performance with Design Thinking session provided by Vivian Acquah!

 

What is psychological safety, and why does it matter in Design Thinking?

Psychological safety means team members feel secure sharing ideas, asking questions, and taking interpersonal risks without fear of embarrassment or punishment. It’s essential for design thinking because innovation requires people to suggest unconventional, even “silly” ideas.

When psychological safety is absent, team members stay silent and creativity dies. Leaders create psychological safety by modeling vulnerability, treating failure as learning, and ensuring all voices are heard equally.

Teams with high psychological safety perform better, innovate faster, and experience lower conflict.

Elevate your team’s performance with Design Thinking session provided by Vivian Acquah!

 

What's the difference between Design Thinking and traditional problem-solving?

Traditional problem-solving often jumps straight to solutions based on assumptions, whereas design thinking begins with deep user research. Design Thinking encourages diverse perspectives and creative brainstorming without judgment, which fosters better collaboration. The iterative testing approach reduces costly mistakes later.

Traditional methods are typically linear and solution-focused; Design Thinking is non-linear and human-centered, emphasising understanding user needs before developing solutions. This fundamental shift means you’re solving the right problem, not just a perceived one.

Elevate your team’s performance with a Design Thinking session provided by Vivian Acquah!

 

How does Vivian's facilitation style support our team?

Vivian’s dynamic facilitation ensures your team understands the design thinking theory while feeling genuinely empowered and inspired. She doesn’t simply teach the methodology; she guides teams to drive meaningful change from within. Her approach combines expert knowledge with an empowering style that builds confidence in your team’s ability to innovate.

This is particularly valuable for teams new to design thinking, as it creates psychological safety for creative thinking. Your team will leave not only understanding the process but also inspired to apply design thinking independently to future challenges.

Elevate your team’s performance with a Design Thinking session provided by Vivian Acquah!

 

What outcomes can we expect from a Concept Sprint?

A Concept Sprint produces tangible, validated results; not just ideas. You’ll exit with a concrete business asset, typically a prototype or minimum viable product (MVP), backed by customer insights and evidence of feasibility.

The process ensures your concept is customer-focused and commercially viable before moving forward. You’ll have validated whether your solution actually addresses customer needs and whether it’s viable for your business.

This validated concept is then ready for user testing or the next stage of implementation, significantly reducing risk and wasted resources.

Elevate your team’s performance with a Design Thinking session provided by Vivian Acquah!

 

How does a Design Thinking Sprint spark team alignment?

Design Thinking Sprints create alignment by bringing your entire team together around a shared challenge. The interactive format encourages diverse perspectives and collaborative problem-solving, ensuring everyone understands the challenge from multiple angles.

Through structured activities and guided facilitation, team members develop a common language and shared understanding. This burst of fresh perspectives renews momentum for innovation projects and breaks down departmental silos. The result is a unified team with renewed energy, aligned goals, and commitment to solving real business challenges together.

Elevate your team’s performance with a Design Thinking session provided by Vivian Acquah!

 

What's the difference between Design Thinking and traditional problem-solving?

Traditional problem-solving often jumps straight to solutions based on assumptions, whereas Design Thinking begins with deep user research.

Design Thinking encourages diverse perspectives and creative brainstorming without judgment, which fosters better collaboration. The iterative testing approach reduces costly mistakes later.

Traditional methods are typically linear and solution-focused; Design Thinking is non-linear and human-centred, emphasising understanding user needs before developing solutions. This fundamental shift means you’re solving the right problem, not just a perceived one.

Elevate your team’s performance with a Design Thinking session provided by Vivian Acquah!